

How to Properly Conduct a Year-End Review
ATTENTION SUPERVISORS! That mostly dreaded time of year is here, when annual or year-end employee performance reviews are due, and the time-


How to Create Killer Customer Service and Explode Your Profits
Did you know the #1 killer of any business is... POOR CUSTOMER SERVICE! Killer customer service kills customer killers! Say that five...


Top 5 Profit Killers of Every Business
Every entrepreneur, CEO, or Chairman of the Board is in business to make money. However, there are a number of profit-killing issues...