Privacy Policy

Privacy Statement

Thank you for visiting www.LeoPacheco.com (“Site“). This Site is a service made available to you by Lions Crest Group, LLC, a Florida limited liability company (“we” or “us”). We are committed to protecting and safeguarding your privacy. The purpose of this privacy statement (“Privacy Statement”) is to inform you about the types of information we might collect from you when you visit our Site, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct, that information.

By using our Site, you acknowledge acceptance of the Privacy Statement in effect at THE time of YOUR use.

What Information We Collect and How We Use It

There are two kinds of information we collect on our Site: (i) Personally Identifiable Information and (ii) Aggregate Information.

“Personally Identifiable Information” refers to information that lets us know specifically who you are. In general, you can visit our Site without telling us who you are or revealing any Personally Identifiable Information. You may, however, voluntarily provide Personally Identifiable Information (such as name, e-mail address, and country of origin) for us to contact you, including via e-mail, to respond to your comments or inquiries. In such event, we might maintain a record of your contact, including such Personally Identifiable Information, in a file specific to you. We use this information to provide better service in the event you contact us again.

“Aggregate Information” refers to information that does not by itself identify you as a specific individual. Such information would include the Uniform Resource Locator (“URL“) of the Web site that referred you to our Site, your Internet Protocol (“IP“) address (a number automatically assigned to your computer whenever you surf the Web), your operating system and browser type, and any search terms that you enter on our Site. Our server aggregates this information in order to monitor the level of activity on our Site, evaluate its effectiveness, and improve the content of our Site in order to make your visit an easy and enjoyable experience.

We may collect, compile, store, publish, promote, report, or otherwise disclose or use any Aggregate Information, provided that, such information does not personally identify you. We do not correlate any Personally Identifiable Information with the Aggregate Information that we collect on our Site. If we do correlate any Aggregate Information to you, it will be protected like any other Personally Identifiable Information under this Privacy Statement.

Sharing Your Information

Except as set forth in this Privacy Statement, we do not sell or otherwise retransmit any Personally Identifiable Information we collect from your on our Site unless we have your permission. Any Personally Identifiable Information you provide to us will be stored in our databases in the United States.

From time to time, we may be required to provide Personally Identifiable Information in response to court order, subpoena, or government investigation. We also reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful. We may release Personally Identifiable Information when we believe that such release is reasonably necessary to enforce or apply our Terms of Use or to protect the rights, property, and safety of others and ourselves.

Using Your Information

We may use your Personally Identifiable information to contact you directly via e-mail, facsimile, telephone or mail. If you do not wish us to contact you, please contact us as described below and tell us that you do not wish us to contact you.

Accessing and Correcting Your Information

We take reasonable measures to ensure that any Personally Identifiable Information we collect on our Site is accurate, current, complete, and reliable for its intended use. If you wish to update or otherwise correct Personally Identifiable Information you have provided to us, you may contact us as described below.

Protecting Your Information

We are committed to take reasonable steps to protect Personally Identifiable Information you provide to us through this Site from loss, misuse and unauthorized access. We employ physical, electronic, and managerial processes to safeguard and secure your information.

Use of Cookies On This Site

A “cookie” is a small data file transferred to your computer’s hard drive that allows a Web site to respond to you as an individual, gathering and remembering information about your preferences in order to tailor its operation to your needs, likes and dislikes. Overall, cookies are safe, as they only identify your computer to customize your Web experience. Accepting a cookie does not provide access to your computer or any Personally Identifiable Information about you, other than the information you chose to share. Other servers cannot read them, nor can they be used to deliver a virus.

Most browsers automatically accept cookies, but you can usually adjust yours (Microsoft Internet Explorer or Netscape Navigator) to notify you of cookie placement requests, refuse certain cookies, or decline cookies completely.

Our Site does send cookies to your computer’s hard drive to enhance your experience when visiting our Site.

Use of Active-X and Java Applets and other Similar Programs On This Site

Active-X programs and Java applets are executable programs transferred to your computer’s hard drive that cause your computer to perform functions in connection with your visit to a Web site.

Our Site may transfer Active-X programs, Java applets or other similar programs to your computer’s hard drive to enhance your experience when visiting our Site.

Links To Other Web Sites

Our Site may contain hyper-links to other Web sites. These hyperlinks are provided solely as a convenience to you. We have not reviewed and do not endorse or accept any responsibility for the content, or accessibility of resources available on, any other Web site. This Privacy Statement does not cover the information practices of those Web sites linked to our Site, nor do we control their content or privacy policies. We suggest that you carefully review the privacy policies of each site you visit.

Children’s Privacy Protection

We take special care to protect the privacy needs of children and encourage parents to be an active participant in their child’s online activities. Our Site does not target and is not intended for children under the age of 18, and we will not knowingly collect Personally Identifiable Information from them. If we discover personal data from a child through our Site, we will eliminate that data.

YOU MUST BE EIGHTEEN (18) YEARS OR OLDER TO ACCESS THIS SITE. IF YOU ARE UNDER EIGHTEEN YEARS OF AGE, YOU ARE NOT PERMITTED TO ACCESS THIS SITE FOR ANY REASON.

Changes To This Privacy Statement

We reserve the right, at our sole discretion, to change, modify, add or remove portions of this Privacy Statement, at any time. Updated versions of our Privacy Statement will be posted here on our Site and are effective immediately. The date of the newest version is posted below. It is your responsibility to check this Privacy Statement periodically for changes, especially before you submit any Personally Identifiable Information to us.

Date of Last Update to Privacy Statement: July 1, 2019.

If you have any questions about this Privacy Statement, please submit a ticket to info@leopacheco.com or call us at 321-529-2700. We will make every reasonable effort to address your concerns and remedy any problems you bring to our attention.

Sales and Refunds Policy

Thank you for considering purchasing a product from www.LeoPacheco.com (“Site“). The products sold on this Site are sold by Lions Crest Group, LLC, a Florida limited liability company (“we” or “us”). All purchases from this Site are subject to the following terms and conditions (the “Sales and Refunds Policy”).

Method of Ordering

If you would like product and pricing information or to order a product by phone, please call us at 321-529-2700 between the hours of 9 a.m. and 4 p.m. Eastern time, Monday through Friday. If you would like to order a product directly from this Site, please follow the directions on this Site.

Prices

Your total order price will include the price of the product (on the day of shipping) plus any applicable sales tax and shipping and handling charges. We reserve the right to change prices for our products at any time. All prices on our site are represented in US dollars.

Payment Methods

You may pay by credit card no matter which ordering method you use (Internet or phone). Credit card billing occurs when your order ships, and may be processed through any one of our merchant accounts, including, but not limited to: PayPal, Stripe, Square, 2Checkout, or other merchant account.

We accept Visa, MasterCard, American Express, and Discover cards.

PLEASE NOTE:

Debit cards and check cards that have daily spending limits may substantially delay the processing of your order.

Credit Card Security Codes - We may require the credit card security code for your credit card for any telephone or online purchase. The credit card security code is an individual three- or four-digit number specific to your credit card that may be printed on the face of your card above the embossed account number (if American Express), or on the back of your card, on the signature panel (if Visa, MasterCard or Discover). Asking for and confirming your credit card’s security code helps validate that you – and only you – are in the possession of your credit card and protects you from unauthorized use of your account.

Sales Tax

Purchases from us will include sales tax if your shipping address is in Florida at the sales tax rate in effect at the time your order is placed. If you phone in your order, we will provide an estimated dollar total of your order including tax and any applicable shipping charges at the time you place your order. If the sales tax rate for the state to which your order is being shipped changes before the product is shipped, the rate in effect at the time your order was received in our system will apply.

Order Confirmation

We will send you a confirmation of your order via email if you have included an email address with your order.

Order Processing

The estimated shipment date on your order is based on product availability, payment processing time, and warehouse processing time and does not include transit time. Payment processing will not begin until we receive all the information we need and full payment or a full authorization, in the case of credit card orders. Most of our orders typically ship within forty-eight (48) hours.

Orders placed on the weekend or on a holiday will begin payment processing the next business day. Unanticipated changes in supply can affect product availability.

Business days are Monday through Friday, excluding federal holidays.

Shipping Options

We ship our products via U.S. Postal Service priority mail. Delivery time for domestic orders is approximately 3-5 business days from the shipping date. Any international orders are shipped via U.S. Postal Service priority international mail.

Undeliverable Packages: Occasionally packages are returned to us as undeliverable. When the carrier returns an undeliverable package to us, please contact us to make arrangements for reshipment.

Product Return and Refund Policy

We have a 100% guarantee on all of our products. If you are not completely satisfied with your purchase, you may return it to us for a full refund within ninety (90) days of purchase, less shipping and handling fees (refunds requested due to a new product release or upgrade do not qualify). Please call us at 321-529-2700 to arrange for a return. You are responsible for any shipping fees associated with returning the product to us. We will not issue a refund to you until we have received the product from you. We will then issue a refund in the same manner in which you paid for the product when you purchased it.

Event Cancellation-Partial Cash Refund

We offer a cash refund in the amount of the registration fees paid by you to attend any of our classes, courses, teleseminars or events less a $200.00 cancellation fee if such partial refund is requested at least 30 days prior to the date of such event. We do not offer a cash refund unless such request is made at least 30 day prior to the date of the event that you registered for. Please call us at 855-481-5433 to see if a cash refund is available. As an alternative to a cash refund, you may elect to receive a credit in the amount of the registration fees paid by you to attend such event as set forth below.

Event Cancellation-Refunds

By purchasing an Event Ticket (“Ticket”) from LeoPacheco.com, you agree and understand that the following Terms & Conditions (“Terms”) govern the use, purchase, refund, and/or cancellation of Ticket. You also understand and agree that these Terms may be revised without giving you subsequent notice, and furthermore you understand and agree that display of revised Terms on LeoPacheco.com (“Website”) or any other designated website(s) suffices as necessary notice given of said revised Terms. Under no circumstances may you use, purchase, refund, and/or cancel a Ticket without agreeing and being bound by these Terms. Lions Crest Group, LLC dba LeoPacheco.com reserves all rights under federal, state, and international law.

For purposes of these Terms, use of the word “Credit” means a Ticket that has been purchased but is subsequently canceled and converted to be used at a future LeoPacheco.com Live Event not more than 365 days from the date of Credit is issued.

Upon purchase of a Ticket from LeoPacheco.com, the purchase is final. Under limited circumstances, reserved to the sole discretion of LeoPacheco.com, a Ticket may be canceled with the following options:

OPTION 1 REFUND: For a Ticket purchased for an event, the Ticket may be canceled, subject to the sole discretion of LeoPacheco.com, for a cost of $200 which will be deducted from the net refund to you. If you purchased the ticket for $695, the refund amount to you would be $495 (for illustration purposes and example only - not actual price).

OPTION 2 FULL CREDIT: For a Ticket purchased for an event, the Ticket may be converted into a Credit and subsequently used at a future LeoPacheco.com Live Event not more than 365 days from the date of Credit is issued. For example, if you purchased a Ticket for the next Event on November 1, then decided that you could not attend the Event. You then requested a Credit on September 15 of the same year (prior to the event). You are granted a Credit that must be used at an Event by September 15 of the following year (no more than 365 days following credit request).

PRODUCT PURCHASE CREDIT: For purposes of this paragraph, “Product Credit” in this context means a refund of a product purchased from LeoPacheco.com, or any of their authorized affiliate sites which is then converted to a Product Credit available in the amount of the refund and usable not more than 365 days from the date the Product Credit is issued. A Product Credit may be issued in the sole discretion of LeoPacheco.com and is subject to the foregoing Terms in this paragraph.

Event “No Show” Policy

You are eligible for a credit in the amount of the registration fees paid by you to attend any of our classes, courses, teleseminars or events if you contact us prior to the date of such event to request a credit. If you do not contact us prior to the date of the event, you forfeit the registration fees paid by you to attend such event and no credit or refund will be given.

Event “Satisfaction Guarantee”

We guaranty that you will be 100% satisfied with our classes, courses, teleseminars or events. If you attend an event and determine during such event that you are dissatisfied with the event because the content presented will not help you in your personal development or improve your business success, then we will offer you full cash refund of the registration fees paid by you to attend such event. Such cash refund will be paid within 30 days of the conclusion of such event. You must notify us of your dissatisfaction prior to the conclusion of the event. If you fail to notify us of your dissatisfaction as set forth above prior to the conclusion of the event, no credit or refund will be given.

Event Reschedule

In the event any of our classes, courses, teleseminars or events must be rescheduled, we will do our best to reschedule such event in a timely fashion. If any of our classes, courses, teleseminars or events are rescheduled, we will honor your registration at the rescheduled event. We will notify you of the dates of such rescheduled event. There will be no need for you to take any action as you will be automatically re-registered for the rescheduled event. In the event you are unable to attend the rescheduled event, our above “Event Cancellation-Partial Cash Refund”, “Event Cancellation-Credit” and “Event “No Show” Policy” policies will apply. We are not responsible for any airfare fees or other travel costs that you may incur if you have to change your pre-paid travel plans to attend a rescheduled event.

Classes, courses, teleseminars or events may be rescheduled for a variety of reasons, including, but not limited to, any event or condition, not existing as of the date such event was originally opened for registration, not reasonably foreseeable as of such date and not reasonably within our control, which prevents in whole or in material part of the performance by us or which renders the performance by us so difficult or costly as to make such performance commercially unreasonable. Without limiting the foregoing, the following shall constitute events or conditions of force majeure: acts of state or governmental actions, terrorist activities, explosion, riots, disturbances, war, strikes, lockouts, slowdowns, prolonged shortage of energy suppliers, material shortages, epidemics, fire, flood, earthquake, lightning, inclement weather, loss of meeting space for such event, injury to, or adverse health condition of, the presenter of such event.

Event Cancellation

In the event any of our classes, courses, teleseminars or events must be cancelled, we will do the following:

Apply a credit automatically to your account for future use to purchase products or pay registration fees for future events and notify you of such cancellation;

Honor the registration fees paid for the cancelled event and allow you to apply such registration fees to a future same event (even if such future same event has a higher price); or

Will make a full refund, at your request, within 90 days of notice of cancellation.

We are not responsible for any airfare fees or other travel costs that you may incur if you have to cancel your pre-paid travel plans as a result of the cancellation of such event. Travel insurance is recommended for travel expenditures that may be otherwise lost as the result of an Event cancellation.

Event Speaker/Moderator

We reserve the right at any time to provide alternate speakers for classes, courses, teleseminars or events when these speakers are unavailable due to circumstances outside of our control.

Errors and Corrections

Data entry errors or other technical problems may sometimes result in inaccurate information being shown for such things as the availability of products or the pricing of products. We reserve the right to correct any inaccuracies or typographical errors on our Site, and shall have no liability for such errors.

Governing Law and Jurisdiction

These Sales and Refunds Policy are governed by and construed in accordance with the laws of the State of Florida, without giving effect to any principles of conflict of laws. Any controversy or dispute arising out of your purchase of our Products shall be submitted, and you irrevocably consent, to the personal jurisdiction of any state or federal court located in Florida, USA. If any provision of these Sales and Refunds Policy is found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed removed and shall not affect the validity and enforcement of any remaining provisions.

Changes To These Sales and Refunds Policies

We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Sales and Refunds Policies, at any time. Updated versions of these Sales and Refunds Policies will be posted here on our Site and are effective immediately. The date of the newest version is posted below. It is your responsibility to check these Sales and Refunds Policies periodically for changes. Your continued use of this Site following the posting of changes will mean that you accept and agree to the changes.

Date of Last Update to Sales and Refunds Policies: July 1, 2019.